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Laptop woes

17 Posts | Latest reply on 25/09/2011 23:47:55 by Minnie the Minx | Go to original / last post

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wheelbarrow

In: Cardigan
Posts: 750

Any putter experts on here, Wife's laptop is playing up when she connects to the Internet, doesn't matter whether she is using IE or Chrome, either takes ages to load a page or the wi fi connection will drop, I've done the usual stuff of virus checks and emptying the temp folders. I can be sitting next to her with my laptop or iPad and I have no drop in connection even with the pages she wants to open, any and all help appreciated, laptop is about 6 years old and a HP Running xp TIA

Message posted by wheelbarrow on 19 September 2011 at 22:21

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wheelbarrow @ 19/09/2011 22:21:42

Stroggyman

In: Liverpool
Posts: 1452

could be your wireles card spitting its dummy out mate problem with all this modern tech is that it seems to have a built in "shelf life" might be possible to replace the card with a new one even though its now seen as an "old" lappy

Message posted by Stroggyman on 19 September 2011 at 23:02

Stroggyman @ 19/09/2011 23:02:26

Deleted Member

In: NA
Posts: 0

have you tried defragging the hard drive, dumping all the history, transferring photo's, vids, and other non essential files to a disc or flash drive ? all of these things might help to grease it up electricly

Message posted by Deleted Member on 19 September 2011 at 23:20

Deleted Member @ 19/09/2011 23:20:23

mizzi

In: Colne
Posts: 485

Go into connections on laptop-it might be trying to use dialup instead of wireless... Make sure that in settings 'never dial a connection' is ticked off... Failing that defrag might speed it up a bit-check what programmes are running and boot off the ones u don't need (usually in proceses in control panel)... Failing that I'm clueless :-)

Message posted by mizzi on 19 September 2011 at 23:53

mizzi @ 19/09/2011 23:53:40

IanT1966

In: Birkenhead
Posts: 519

First thing to do is see what processes are running so press ctrl alt and delete at the same time this will bring up a new window, click on the process tab and then click on the cpu tab probably need to click cpu twice. it should now show cpu usage with system idle at a round 90% if the idle process is between 0-10% it will show whats using the cpu and this might be whats slowing it down, stop this process and it should improve some back ground programs that run can be very cpu heavy. Any issues send me a PM

Message posted by IanT1966 on 20 September 2011 at 06:02

IanT1966 @ 20/09/2011 06:02:27

Deleted Member

In: NA
Posts: 0

Might have malware or spyware on the system, spybot is a free nti virus and is the nuts for getting rid of them, it also keeps you updated if there changes in the system registry directory

Message posted by Deleted Member on 21 September 2011 at 11:27

Deleted Member @ 21/09/2011 11:27:05

Deleted Member

In: NA
Posts: 0

Yup definitely check for spyware/ malware..it can be using up your bandwidth slowing what you want to look at right down...also try an Internet speed checker..a lot of so called providers quote download speeds etc but in reality it's many times slower than advertised....

Message posted by Deleted Member on 21 September 2011 at 12:06

Deleted Member @ 21/09/2011 12:06:18

fxr swas

In: South Shields
Posts: 2283

Had the same problem with chrome on this lappy,its a year old ,screwed everthing up had to redo everything from scratch,my phone wi-fi was always fine aswell,took chrome off now use mozilla with no problems,speed or otherwise.Although chrome is on the desktop with no problems.

Message posted by fxr swas on 21 September 2011 at 17:40

fxr swas @ 21/09/2011 17:40:07

fxr swas

In: South Shields
Posts: 2283

Errrr except this

Message posted by fxr swas on 21 September 2011 at 17:40

fxr swas @ 21/09/2011 17:40:13

bandit lover

In: Birmingham
Posts: 7765

May I also ask a question When I do a 'clean up', do I also need to delete any compressed files???

Message posted by bandit lover on 21 September 2011 at 18:28

bandit lover @ 21/09/2011 18:28:41

wheelbarrow

In: Cardigan
Posts: 750

Thanks for the replies folks done most of the things suggested and seems to be a lot better, wifey used it last night and commented that it was working better, I said I fixed it, she said it's probably better cos it's not raining, she does make me larff :-))

Message posted by wheelbarrow on 21 September 2011 at 19:03

wheelbarrow @ 21/09/2011 19:03:34

Say_Ten

In: Solihull
Posts: 218

The other thing this could be is the network card renegotiating the wireless connection speed repeatedly. I had this with my laptop and resolved it by forcing the connection to 802.11g on both the laptop and the router.

Message posted by Say_Ten on 23 September 2011 at 13:08

Say_Ten @ 23/09/2011 13:08:35

Minnie the Minx

In: Cheshire
Posts: 2009

i've got a prob with with my lappy too. Can any of you clever gits help me? Cat has habit of sitting on keyboard smirking if i turn my back and leave lid up- he quite often changes some settings, grrr. I can't connect to internet now. WLAN is turned on. It can see my bt homehub and there's a strong signal and daughter and smart phone can connect to it, so that's ok. But get message 'windows cannot connect to homehub'. Don't know what else to check. Help please

Message posted by Minnie the Minx on 23 September 2011 at 23:57

Minnie the Minx @ 23/09/2011 23:57:57

bandit lover

In: Birmingham
Posts: 7765

Can anyone help me with my question please. Do I need to delete 'condensed files' when I do a clean up???

Message posted by bandit lover on 24 September 2011 at 14:32

bandit lover @ 24/09/2011 14:32:00

Deleted Member

In: NA
Posts: 0

That is one clever cat MTM, i'd just ask the cat what and why it changed them... on a serious note, I can't help, this sounds like a job for the supplier or google it, yahoo answers is a good place too, I think the same goes for bandit lover. U can delete compressed files but I would google it or yahoo answers just to be on the safe side

Message posted by Deleted Member on 24 September 2011 at 21:00

Deleted Member @ 24/09/2011 21:00:43

Sandi

In: Huddersfield, W
Posts: 17942

Wheelbarrow said: she said it's probably better cos it's not raining, she does make me larff :-)) Me too

did you ask her if she had been messing with the aerial? I'd love to know her reply

Message posted by Sandi on 24 September 2011 at 22:00

Sandi @ 24/09/2011 22:00:16

Minnie the Minx

In: Cheshire
Posts: 2009

My clever daughter reminded me about the system restore function where it takes your laptop back to a state where it still worked lol...did it and hey presto, can connect to internet again! yeay! That's my couple of days doings doing productive stuff rather that devoting far too much time to the internet over & done with lol

Message posted by Minnie the Minx on 25 September 2011 at 23:47

Minnie the Minx @ 25/09/2011 23:47:55

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