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Log in page doesn't work

20 Posts | Latest reply on 24/06/2015 14:51:38 by Deleted User | Go to original / last post

20 posts found over 1 pages. Displaying over 1 page.

ExupRichR1

In: Buckley
Posts: 440

Hi , the new improved (cough)log in page doesn't work , can only sign in on home page right top corner, old one worked fine

Message posted by ExupRichR1 on 19 June 2015 at 08:32

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ExupRichR1 @ 19/06/2015 08:32:56

Matt

In: Veldhoven
Posts: 8054

Hi mate, that's weird. I just tested it and it works fine for me.

But someone else has also emailed to say it's not working.

Do you get any error message??

Message posted by Matt on 19 June 2015 at 09:22 Matt @ 19/06/2015 09:22:55

Matt

In: Veldhoven
Posts: 8054

I just logged in using 3 different accounts on 4 different devices - all worked perfectly.

Message posted by Matt on 19 June 2015 at 09:26 Matt @ 19/06/2015 09:26:12

Matt

In: Veldhoven
Posts: 8054

Does the login form actually load up?
If so, can you fill the boxes in?
And, when you press the login button at the bottom of the form, does it then do anything? Or is it that when you press that button nothing happens?

It could be that you have javascript disabled

Message posted by Matt on 19 June 2015 at 09:44 Matt @ 19/06/2015 09:44:12

Jackyan

In: Cheshire
Posts: 2751

Hi matt yes it is working fine this morning! Thanks

Message posted by Jackyan on 19 June 2015 at 10:00

Jackyan @ 19/06/2015 10:00:26

Matt

In: Veldhoven
Posts: 8054

That's weird. Nothing has changed overnight. I'm wondering if the google ads are sometimes blocking the form.

Also curious if it's only specific devices which don't work.

Message posted by Matt on 19 June 2015 at 10:54 Matt @ 19/06/2015 10:54:39

rowanblossom

In: Manchester
Posts: 29717

Hi Cat...my Galaxy is sometimes being a tad "diva" when it comes to logging in. I have found pressing the refresh button (sometimes a few times) clears it.

Message posted by rowanblossom on 20 June 2015 at 09:06

rowanblossom @ 20/06/2015 09:06:20

Matt

In: Veldhoven
Posts: 8054

Too many people are having a problem with the login page and i don't know why.

I think it might be related to the google adverts. So I'm going to remove them from the login page.

Could you please tell me if this helps? On PCs, phones, laptops, tablets etc

Thanks

Message posted by Matt on 21 June 2015 at 22:04 Matt @ 21/06/2015 22:04:50

Deleted Member

In: NA
Posts: 0

Yes that seems to have cured the problem Matt. I could only log in from home page but log in page is fine now :)) Ant
However I am now getting an error message when I try to insert an Emoticon into a post lol :((
Error says "Error inserting object in current location"
Keeps you busy lol

Message posted by Deleted Member on 21 June 2015 at 22:53

Deleted Member @ 21/06/2015 22:53:27

ExupRichR1

In: Buckley
Posts: 440

hi Matt works fine now fella, wouldn't let me even fill in the box's before I went away for the weekend, oh and thanks for the generous free offer for the Kiss 5 note. problem was on my laptop - Lenovo , latest windows operating system, never had a problem with my mobi- Samsung

Message posted by ExupRichR1 on 22 June 2015 at 00:15

ExupRichR1 @ 22/06/2015 00:15:05

Lindsay

In: Leeds
Posts: 15143

I had issues too, went away to FYP came back yesterday couldnt get in on my mobile (oldish Wildfire!) tried at least a dozen times, everytime i typed G, it spat dummy out n blew razzers. I gave up for a couple of hours tried again ... Hey Presto!

Thanks for the fix Matt.

Message posted by Lindsay on 22 June 2015 at 07:25

Lindsay @ 22/06/2015 07:25:53

Matt

In: Veldhoven
Posts: 8054

really weird that though, like the google ads were covering the text boxes or something (shouldn't be!)

Message posted by Matt on 22 June 2015 at 12:12 Matt @ 22/06/2015 12:12:32

rowanblossom

In: Manchester
Posts: 29717

All good on tablet and 'puter

Message posted by rowanblossom on 22 June 2015 at 19:16

rowanblossom @ 22/06/2015 19:16:59

Deleted Member

In: NA
Posts: 0

Doesnt work on opera mini...:-(

Message posted by Deleted Member on 22 June 2015 at 19:40

Deleted Member @ 22/06/2015 19:40:49

Matt

In: Veldhoven
Posts: 8054

Opera Mini? What device are you using? Can't you use Chrome?

Message posted by Matt on 22 June 2015 at 19:59 Matt @ 22/06/2015 19:59:21

Deleted Member

In: NA
Posts: 0

nokia work phone...doesnt appear to have a choice of browser...

Message posted by Deleted Member on 22 June 2015 at 21:30

Deleted Member @ 22/06/2015 21:30:59

Matt

In: Veldhoven
Posts: 8054

haha ok sorry but we can't support prehistoric monster brick phones from Nokia. I would literally have to disable every part of the website, all the fancy features etc to allow the 0.0001% of people with a nokia to access the site.

Try and push your boss for a decent smartphone :-D

Message posted by Matt on 23 June 2015 at 19:51 Matt @ 23/06/2015 19:51:13

Deleted Member

In: NA
Posts: 0

Dead tablet and a 'prehistoric monster brick'...oh the wonders of technology...

Message posted by Deleted Member on 23 June 2015 at 20:02

Deleted Member @ 23/06/2015 20:02:18

Matt

In: Veldhoven
Posts: 8054

'prehistoric monster brick' was the technical and polite version haha

I remember opera mini now, only text and about 10 characters wide screen. Lol good old days,I remember running over my 3310 with my bike and it still worked. Dropped it in the bath twice as well. They just don't make em like they used to lol

Message posted by Matt on 23 June 2015 at 21:05 Matt @ 23/06/2015 21:05:25

Deleted Member

In: NA
Posts: 0

Well don't care what you think, i call it 'Vintage retro', and I'M bang on trend!!

Message posted by Deleted Member on 24 June 2015 at 14:51

Deleted Member @ 24/06/2015 14:51:38

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