Hi can anyone help me I recently went to tenerife and took my helmet in my suitcase as we were hoping to hire bikes out there. My suitcase got smashed I can show you pics it had a hell of a knock and in the strongest point and its a solid one anyway needless to say my helmet plastic is all cracked and to claim I need a receipt

my helmet is a suomy can anyone give me a copy of their receipt or knows anyone in abike shop that would help me. No receipt no claim 

Thanks plse contact me                                                                                                                                                                              

Sorry can't help you mate.  But good luck and welcome to the best biker site in the UK                                                                                                                                                                               

When I needed to claim after a bike accident, I didnt have the receipt, but the helmet importers wrote a letter confirming the RRP of the helmet.  I don't know whether the airline or the importer will accept that though.                                                                                                                                                                              

How'd you get a helmet into a suitcase?                                                                                                                                                                             

did you pay with a credit card? they will prob accept your statement as proof.                                                                                                                                                                             

Bikerfan, please be careful when starting new topics.  You had actually created 3 topics for this one issue.   I've merged them all and deleted some posts.   Cheers                                                                                                                                                                             

any insurance company will accept a letter from the helmet supplier stating the retail price.
                                                                                                                                                                             

suomy.com dont list any dealers in the UK ... however loads in France, 

I am sure if you used the contact us page they would let you know price

good luck                                                                                                                                                                              

It broke/cracked inside your suitcase??!!  I would forget about it and get a different lid                                                                                                                                                                               

Did you report the damage to the handling agent at the airport? if so the damage would have been noted,getting a value wont be a problem                                                                                                                                                                              

So what I should of said was are you claiming off the Airlines handling agent? As far as I know you itemise the stuff damaged and put the value on the form,like I said if you reported it at the destination airport you shouldnt have any bother like you do with insurance co.

i wouldnt dream of putting my lid in a suitcase,

how the hell would you manage it , and secondly they are too expensive for some twonk to throw about, mine cost me a small fortune .                                                                                                                                                                             

  My suitcase is one of those pull behind ya wheely things and I could probably get a motorcycle helmet in it,  it's deep enough.                                                                                                                                                                              

Boody, the lads sorry 'twonks'who I supervise to turnround aircraft under time pressures, work- load pressures staffing pressures certainly dont throw peoples luggage/belongings- anything around,(and they are not particularly well paid)cant say the same for johnny foreigner who I know damage goods and steal from people,so if there is a problem with anything report it there and then.   

Ah so that must make me a posh twonk cos I'm responsible for the aircraft and what goes on in that hour its on the ground and making sure it departs safely.                                                                                                                                                                               

i must admit i thikn i would take my lid as hand luggage!! and after your story i dont think i could be pursuaded otherwise now!! hope you get your claim sorted quick                                                                                                                                                                             

Doesn't make you posh fxr. It makes you a ramp tramp!                                                                                                                                                                              

i wore my shoei coming back from sweden just before xmas i felt safe and i didnt damage it                                                                                                                                                                              

tee hee griffinator,.. you felt safe incase plane went down yo had ya lid on ... soz couldnt resist that one hahaha                                                                                                                                                                              

fxr swas...errm I sat looking out of plane window at Liverpool airport watching the guys moving stuff and believe me they definitely were throwing peoples belongings about. The huge case that landed on a baby buggy was particularly horrifying