The bloke who runs it is called David Grist, he sorted my trip to US a few years ago, we had add ons from what the actual tour was and nothing was too much trouble for him. I did meet him at the bike show as well and he is a really nice bloke. Would have used him fo Oz but he didn't do anything in Western Oz. His prices do seem a bit high but you are getting a first class service off him with everything sorted, all you have to do is turn up and ride.