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Emails not being received

6 Posts | Latest reply on 28/02/2023 15:07:52 by LoopsAnooks | Go to original / last post

6 posts found over 1 pages. Displaying over 1 page.

Matt

In: Veldhoven
Posts: 8054

Morning all

Yesterday I was alerted to the fact that many emails aren't being successfully sent from BM, especially to hotmail.

I needed to submit our server's information to a spam protection agency (yearly activity I forgot, whoops).

This has been done now and emails should start being sent again soon.

I'm not sure if previously failed emails will work though.

Sorry about this. If there's any issues with activiating accounts etc please drop us a message via the contact page.

Thanks
Matt

Message posted by Matt on 27 February 2023 at 07:30 Matt @ 27/02/2023 07:30:00

Matt

In: Veldhoven
Posts: 8054

Actually it's hotmail, gmail, yahoo... everything! Dammit.

Hopefully be back up and running asap

Message posted by Matt on 27 February 2023 at 07:40 Matt @ 27/02/2023 07:40:14

Matt

In: Veldhoven
Posts: 8054

Update: Hotmail is working again. Others not yet

Message posted by Matt on 27 February 2023 at 08:06 Matt @ 27/02/2023 08:06:02

izzyhill

In: Hamilton
Posts: 7231

Gmail is active again now

Message posted by izzyhill on 27 February 2023 at 10:02

Click here to report this post to a moderator

izzyhill @ 27/02/2023 10:02:50

Matt

In: Veldhoven
Posts: 8054

Thanks. Seems most are ok again now.
Might take 24 hours for some smaller email providers to catch up.
Hopefully no reputation damage has been done.

I resent activation emails for new members, but all the other emails for PM notifications etc will not be resent.

Message posted by Matt on 27 February 2023 at 18:32 Matt @ 27/02/2023 18:32:50

LoopsAnooks

In: Essex
Posts: 1

Ok thanks Matt,at least you knew what the problem was so are able to fix it,we are all human afterall.Thanks again.

Message posted by LoopsAnooks on 28 February 2023 at 15:07

LoopsAnooks @ 28/02/2023 15:07:52

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