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payment issue

4 Posts | Latest reply on 06/10/2019 09:04:39 by Lindsay | Go to original / last post

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Spanish Dreamweaver

In: St. Austell
Posts: 2

hey all, so i`m having an issue... upgraded account paid, payment went through "twice, when only paid once with an error!" now my account is still on Standard, i have no message rights, and none apart from mod "ragnar" has answered me, but all he could do was pass message on.. still havent heard anything from anyone! (3 hours and counting!) any one else had this issue?

Message posted by Spanish Dreamweaver on 30 September 2019 at 20:08

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Spanish Dreamweaver @ 30/09/2019 20:08:22

Deleted Member

In: NA
Posts: 0

Theres been a few on here have had that problem, it sometimes just takes a bit of time...

Message posted by Deleted Member on 30 September 2019 at 20:11

Deleted Member @ 30/09/2019 20:11:56

Sandi

In: Huddersfield, W
Posts: 17942

Hello S D
For website and payment issues you should contact Matt, the webmaster/ owner of BM, via the direct contact page, Matt always tries to respond quickly. Please be patient tho as he works full time and has a family, so he's a busy fella.
Alternatively, you can post in the website issues forum, Matt also tries to respond quickly in there as well.

Message posted by Sandi on 30 September 2019 at 22:28

Sandi @ 30/09/2019 22:28:50

Lindsay

In: Leeds
Posts: 15125

Hope you got this one sorted.👍

Message posted by Lindsay on 06 October 2019 at 09:04

Lindsay @ 06/10/2019 09:04:39

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