Messages Disappearing

29 Posts | Latest reply on 05/09/2017 09:00:51 by Matt | Go to original / last post
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
0% Karma0% Karma 0% Karma0% Karma

Yes....that's happened to me from time to time...people have joked 'fat finger syndrome' but like you i have been most careful to be sure I've pressed 'send' and like you....no message gets sent. I have thought it due to my temperamental iPad touch keypad at times....as I get a lot of typing and sending problems in chat too. I do have probs with the keypad ..but it isn't always due to that I'm sure :/ 
jinx57's Profile
jinx57

In: Leonard Stanley
Posts: 28149
39% Karma39% Karma 39% Karma39% Karma

Some of my messages have vanished,on sending,and some a friend has sent to me,i've not received...a gremlin in the works,mayhap??Ermm                                                                                                                                                                             
mikedabike's Profile
mikedabike

In: wrexham
Posts: 348
0% Karma0% Karma 0% Karma0% Karma

although i don't send a lot of messages, it's happened to me on one occasion.
it took 3 attempts to send one PM.

it only seems to be personal messages, forum posts seem to be ok.
                                                                                                                                                                             
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
0% Karma0% Karma 0% Karma0% Karma

It has happened to me several times                                                                                                                                                                             
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
0% Karma0% Karma 0% Karma0% Karma

I did have a very short period whereby I'd type my PM message, hit the send button and my message wasn't sent or recorded, happened about x3 times.

I ended up typing my message in 'word', then copied & pasted message into the PM box and tried again for each message, sometimes took x2 attempts at sending each message, but then did go through.

I haven't had any other issues of late, but there again I haven't sent any PMs over the last few days.

When I posted my problem I thought it was a separate issue from this one.

So if anyone has sent me a PM and your wondering why I haven't replied it could be because there's a problem, and not because I'm ignoring you.
Matt's Profile
Matt

In: Veldhoven
Posts: 8053
100% Karma100% Karma 100% Karma100% Karma

I'll see what I can do.
But, coincidentally I was working on the NEW messaging system last night for the new website.  I honestly don't know what the problem might be, but hope that on the new site it's fixed.

Biggest tip i can give you: Enable COOKIES in your browser! These keep you logged in, especially when writing long messages which can result in you timing out.
jinx57's Profile
jinx57

In: Leonard Stanley
Posts: 28149
39% Karma39% Karma 39% Karma39% Karma

My computer and keyboard is ALREADY covered in toast AND biscuit crumbs,and now they want cookies too!!Angry If i find the black hole where all these lost messages are,i'll shout..lolLOL                                                                                                                                                                             
jinx57's Profile
jinx57

In: Leonard Stanley
Posts: 28149
39% Karma39% Karma 39% Karma39% Karma

Seems to me that this problem is becoming more widespread and frequent with alarming rapidity...it's frustrating to say the least if you can't rely on the most basic form of inter-site communication...: (                                                                                                                                                                             
jinx57's Profile
jinx57

In: Leonard Stanley
Posts: 28149
39% Karma39% Karma 39% Karma39% Karma

And newbies will be quick to stop using the site if it doesn't function properly,too...it's hard enough to untangle what goes where if you've never been on a dating site before...no pun intended                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8053
100% Karma100% Karma 100% Karma100% Karma

Righto you fat-fingered people.... it might have been my fault after all.  Confused

Question 1) Did this only happen with significantly large messages?

Question 2)  Was a photo copied into the text box?

Question 3) Is it now working ok?

I increased the maximum data limit from 0.2mb to 50mb

The way I created the problem was by copying the entire BBC news HTML into a new message to myself. It failed, then i tried again with an increased limit and it worked ok Censored
                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8053
100% Karma100% Karma 100% Karma100% Karma

By the way - the old server had this same limit increased. But I forgot to set it on the new server, which is probably why the problem appears to have increased over the past fortnight since migrating                                                                                                                                                                             
JP's Profile
JP

In: Birmingham
Posts: 11141
95% Karma95% Karma 95% Karma95% Karma

What do you mean it might of been your fault.
Your the one poking it with a stick, You poked it too much and it broke, No go stand in the corner with no geek week porn mag
                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8053
100% Karma100% Karma 100% Karma100% Karma

You been spying on me again?  LOL                                                                                                                                                                             
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
0% Karma0% Karma 0% Karma0% Karma

Had no problems this week, happy days.Thumbs Up                                                                                                                                                                             
dennyboo's Profile
dennyboo

In: Huddersfield
Posts: 590
0% Karma0% Karma 0% Karma0% Karma

glad you haven't forgotten to take your tablets Yarg                                                                                                                                                                              
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
0% Karma0% Karma 0% Karma0% Karma

Spoke too soon.Confused                                                                                                                                                                             
dennyboo's Profile
dennyboo

In: Huddersfield
Posts: 590
0% Karma0% Karma 0% Karma0% Karma

LMAOWink                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8053
100% Karma100% Karma 100% Karma100% Karma

Yarg, what happened?

Has anyone captured any error message for me yet?  I've checked all the server logs and see no problems
                                                                                                                                                                             
Lynne's Profile
Lynne

In: Mounts Bay
Posts: 97
0% Karma0% Karma 0% Karma0% Karma

Hi Matt, someone messaging me is having the same issue again.
 I returned a message and it stop me putting any more text in after two short paragraphs. That's not normal. I'll ask if there were any error messages.
 Big smile                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8053
100% Karma100% Karma 100% Karma100% Karma

I think the issue is fixed on the NEW website.

I cannot fix the old site anymore.

Please use the new site for sending private messages and also for the forums. Please let me know the first sign of any messages going missing (so I can run and cry)


Remove these advertisements                  Advertise Here
Biker Match is a UK social, events and dating website by bikers, for bikers.  All British motorcyclists are welcome to join our large and exciting community free of charge in search of ride-outs, motorcycling events & rallies, biker dating & relationships, motorcycle help, motorcycle forums, biking news, racing news, motorcycle classifieds or just to get to know other UK bikers.  Create your profile and upload your photos now completely free.
Website copyright 2002-2024 www.bikermatch.co.uk.

Page generated in 1.7500 seconds. There are 984 users online now.

Site tested and secured by Comodo HackerGuardian       Site tested and approved by McAfee SiteAdvisor      Site PCI DSS security approved      Site tested and secured by Comodo HackerProof       Site secured and validated using highest 2048bit encryption