Trouble Sending Personal Messages

34 Posts | Latest reply on 20/05/2012 08:33:38 by Holmfirthgirl | Go to original / last post
DAVE VM's Profile
DAVE VM

In: Bexhill On Sea
Posts: 11938
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Over the last week when ever i have written a Personal message out and clicked on send message the message has been deleted and the site homepage appears on my screen. when i have rewritten the message and tried again to send it this time it works fine ???. This has never happened before, not being the quickest on a keyboard this is a bit of a pain in the rectal orifice.    Any idea's as to the cause ???                                                                                                                                                                             
Simon66's Profile
Simon66

In: Peterborough
Posts: 846
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Hi Dave VM,   I don't know the answer to this I'm afraid but have circulated it to the moderators for advice. In the mean time, although not ideal I know, if you send a PM to someone, after you've typed it right click and copy before you send so that if there's an error you can just paste it back into a new message. Hopefullt it will be sorted out soon for you.                                                                                                                                                                             
Phil's Profile
Phil

In: Liverpool
Posts: 797
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Hi Dave,

It looks like a cookie / browser issue to me. Depending on what web browser you are using depends on how you do this. I would try deleting your cookies especially the ones that regarding website passwords. A word of warning!! Delegating the cookies that store Website data my require you to log Back into websites such as forums and web based email.
Sandi's Profile
Sandi

In: Huddersfield, W
Posts: 17949
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  Dave make sure you click on 'SEND MESSAGE' and not on the 'CLEAR FORM' icon.   I used to do it a lot when I first joined.   Altho a pop up does appear telling you that all form data will be lost if you click on 'ok' so you can retrieve it, if you click the 'cancel' button.   If you find out for definite what caused it let us know, so others know for future ref'.  Cheers.                                                                                                                                                                                   
Sandi's Profile
Sandi

In: Huddersfield, W
Posts: 17949
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  Ignore the idiot above, the meds are obviously not working for her  today LOL.   After re-reading your post Dave, I realise it wasn't clicking the wrong button that caused your problem.  DOH!    *click clack* <<<sound of knitting needles as I knit meself yet another 'blonde' wig                                                                                                                                                                              
DAVE VM's Profile
DAVE VM

In: Bexhill On Sea
Posts: 11938
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Thanks to both of you for the advice it is much appreciated.
I have sent Simon a PM, it sent first time so whether it has cleared the fault or not or maybe its an intermittant fault i don't know ??, i will monitor how things go.   Once again thanks for the advice.   Regards   Dave                                                                                                                                                                             
DAVE VM's Profile
DAVE VM

In: Bexhill On Sea
Posts: 11938
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Never mind Sandi it comes to us all in the end, i'm there alreadyWacko Confused   Barmy as a bag of spanners me !!!                                                                                                                                                                             
Sandi's Profile
Sandi

In: Huddersfield, W
Posts: 17949
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  ...'in the end'? Shocked    I've only got a cold...I aint dying, yet! LOL                                                                                                                                                                             
DAVE VM's Profile
DAVE VM

In: Bexhill On Sea
Posts: 11938
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Its me again the problem is still there, i have just done 2 PMs the first sent okay no problem, the second did'nt as i mentioned before as you click on send message the site homepage comes up on the screen and the PM is deleted. I tried to copy and paste but it would'nt allow me to do that either ??, so i rewrote the PM and this time it sent ok if a little slow in going ???     Regards Dave                                                                                                                                                                             
Holmfirthgirl's Profile
Holmfirthgirl

In: Larkfield
Posts: 3156
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Hi Dave - I've asked Matt to check this out for ya.                                                                                                                                                                               
Sandi's Profile
Sandi

In: Huddersfield, W
Posts: 17949
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  LOL Stella I was just about to suggest he contacts Matt, altho I'm sure it's Dave's computer and not BM that's causing the glitch.                                                                                                                                                                                     
centurion's Profile
centurion

In: Catterick Garris
Posts: 636
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Wrong, I've had the same problem twice this week and lost both messages                                                                                                                                                                             
Holmfirthgirl's Profile
Holmfirthgirl

In: Larkfield
Posts: 3156
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ok, if anyone else is having problems can you go to the homepage, click on the contact button & fill in the details there - re website issues. This will go directly to Matt & he can then check it out as he dosn't always see topics posted.   Also - when you are writing a PM (or topic for that matter) make sure that the box you are writing in has fully loaded- ie the background colour of the box has gone grey BEFORE you start typing. If it's a White background, then the page hasn't loaded properly & anything you type will be lost.                                                                                                                                                                             
Sandi's Profile
Sandi

In: Huddersfield, W
Posts: 17949
90% Karma90% Karma 90% Karma90% Karma

  Centurion!! speak up man! lol   Anyone else having the same problem as Dave and Centurion?, please follow Holmfirthgirl's advice.   Make sure you tell Matt exactly what happened, and if you got an error message please try and copy it and paste it into your message to Matt.                                                                                                                                                                                 
DAVE VM's Profile
DAVE VM

In: Bexhill On Sea
Posts: 11938
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I was beginning to wonder if it was my computer that was playing up, but now Centurion says he has experienced the same problem i'm not so sure ?.   I will take Holmfirthgirls advice without a doubt.   Thanks all for the help and advice.                                                                                                                                                                             
centurion's Profile
centurion

In: Catterick Garris
Posts: 636
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Yeah Dave, like you I've sent messages and not had the usual 'message sent ' reply come up and there's been no sighn of them in my sent box, yet when I've retyped them they go allright, and both times I know I have clicked on the send box correctly. Its the fact that re-sending them works and that some messages go allright 1st time that makes me doubtfull that its a problem on my computer
DAVE VM's Profile
DAVE VM

In: Bexhill On Sea
Posts: 11938
71% Karma71% Karma 71% Karma71% Karma

Centurion.  I have done what Holmfirthgirl suggested  and contacted Matt.   Have you had the site being a bit slow in general occasionally eg:slow to return to the previous page, going to the next page etc, initially i just thought it was my computer being slow or slow broadband connection perhaps i don't know? not being computer minded i rely on those that are to help me out Confused.                                                                                                                                                                             
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
0% Karma0% Karma 0% Karma0% Karma

Tried to send 3 msgs to Sandi but when i hit the send button it goes straight to BM homepage. Help please lol                                                                                                                                                                             
Holmfirthgirl's Profile
Holmfirthgirl

In: Larkfield
Posts: 3156
0% Karma0% Karma 0% Karma0% Karma

Hi Jen - re above: ok, if anyone else is having problems can you go to the homepage, click on the contact button & fill in the details there - re website issues. This will go directly to Matt & he can then check it out as he dosn't always see topics posted. Thumbs Up                                                                                                                                                                             
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
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Thank you Stella, make that four msgs now ive tried to send to Sandi, but went to Jackie fine, weird lolol.                                                                                                                                                                             


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