Help section

12 Posts | Latest reply on 18/03/2008 08:55:00 by Matt | Go to original / last post
Matt's Profile
Matt

In: Veldhoven
Posts: 8054
99% Karma99% Karma 99% Karma99% Karma

Please can I offer a gentle reminder that there is a help section available (Via the homepage) which must be used before contact us.   It is clearly stated on the contact page that we will not respond to emails were the answer can be found within the Help page.  We simply do not have the time to respond to the extra emails received daily for help about disabling your profile, removing your details, uploading photos, unsusbcribing, matchmaker alerts, etc.   This will save you and us a lot of time.   Also, please can I take this opportunity to ask for your input in making the Help section better?  What problems did you face when joining the site?  What could have been easier for you?  Please PM me directly, or drop a note to the Webmaster mailbox via the Contact page.    Thanks for your cooperation                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8054
99% Karma99% Karma 99% Karma99% Karma

Do i have to keep on saying this?   WE/I WILL NOT RESPOND TO ANYONE WHO HAS NOT READ THE HELP PAGE BEFORE CONTACTING US.   I'm sick to the back teeth of people sending me 2,3,4,5,6 emails complaining about me not replying.  Theres a big warning on the contact page that says we wont reply!   I've made it a LITTLE bigger now, for those who are too blind, ignorant, bone-idle or retarded. See what you think... http://www.bikermatch.co.uk/sites/bm/misc/contact.asp   If that's not a big enough warning, then I don't know what to do. There's no helping some people, and I'm getting really sick of the emails saying "This the X'th time ive emailed you now, and still no response!"   I'm not here to wipe people's backsides.   If you want to remove your matchmaker alerts, you do it in the same way that you created the damn alert! If you want to resize your picture, ive written a bloody guide AND given you a link to a free program... it's all in the HELP page!   Sorry for ranting, i'm just in a foul mood because I'm sick of working 24/7 now.  I need a holiday  :-(                                                                                                                                                                             
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
0% Karma0% Karma 0% Karma0% Karma

So no point askin for a pay rise then......lol                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8054
99% Karma99% Karma 99% Karma99% Karma

LOL                                                                                                                                                                             
stueylewie's Profile
stueylewie

In: Bognor Regis
Posts: 367
0% Karma0% Karma 0% Karma0% Karma

Try logging in the chatroom and having a good swear - usually helps...                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8054
99% Karma99% Karma 99% Karma99% Karma

no i'll get in trouble LOL                                                                                                                                                                             
Deleted Member's Profile
Deleted Member

In: NA
Posts: 0
0% Karma0% Karma 0% Karma0% Karma

we wont tell anyone.....honest guv!                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8054
99% Karma99% Karma 99% Karma99% Karma

Lou - all staff are getting a 50% rise next week, I'm feeling generous.   Now let me see, what is an extra 50%.... hahaha                                                                                                                                                                             
Sandi's Profile
Sandi

In: Huddersfield, W
Posts: 17946
82% Karma82% Karma 82% Karma82% Karma

  PML @ lou asking for a rise after only just getting the 'job', more bottle than the dairy LOL   Matt what's an extra 50% of nothing? That sounds like 'taking the rise' to me LOL                                                                                                                                                                              
Stomper999s's Profile
Stomper999s

In: Newcastle upon t
Posts: 10
1% Karma1% Karma 1% Karma1% Karma

how do I change my password cant see for looking..help keep having to get a new one every time i come on ..need to set my own thanx                                                                                                                                                                             
Stomper999s's Profile
Stomper999s

In: Newcastle upon t
Posts: 10
1% Karma1% Karma 1% Karma1% Karma

its ok done it how stupid am I typical male ..its right in front of my face                                                                                                                                                                             
Matt's Profile
Matt

In: Veldhoven
Posts: 8054
99% Karma99% Karma 99% Karma99% Karma

lol Thumbs Up   The events section is going to be overhauled soon, searchable etc.  Ill be asking for everyone's input on what new things need to go in.                                                                                                                                                                             


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